You could be missing significant opportunities in pharmacy
programs and services!


Guild member-only service

Pharmacy Guild of Australia Members have access to the Opportunity Analysis (OA) tool, which helps you to assess the potential opportunity available in pharmacy programs and services (aka ‘professional services’).

The OA helps you understand your 7CPA program potential, as well as the opportunity unique to each pharmacy in providing pharmacy health services and developing innovative patient programs.

The OA service is provided as a partnership between The Pharmacy Guild of Australia and Pharmacy Platform, since 2016.

Our mutual goal is to raise the standard of services across the pharmacy profession and support pharmacy owners in operating a sustainable business model for your pharmacy, by optimizing 7CPA-funded programs and supporting the growth of innovative health services.

We encourage all Guild members to take advantage of this valuable service and to realise your pharmacy's potential.

Start your OA report today; information entered is saved as you go, so you can pause and come back anytime to complete it.

It takes on average 20 mintues to complete the report.

You will need the following data to enter into the reporting tool:

  • Average monthly script volume
  • Average monthly volume of each 7CPA program or service provided
  • Your 7CPA claimable DAA cap (contact PPA if you need assistance with identifying your current cap)
  • Which third party or pharma-sponsored programs you are currently participating in
  • Current enrolment numbers for your prescription reminder app or service, and your target enrolment volume
  • For any other professional services you offer, or would like to offer in the future (ie. non-CPA-funded services such as health checks and BP monitoring), you will need the monthly average currently being conducted, your target monthly average that you would like to conduct, and the fee for service of each
All Guild members have access to the OA report and the accompanying 20-minute phone or video consultation – free of charge.

The OA Report

As part of your Guild membership you have unlimited OA reports.

The reporting tool acts as a calculator for both current and potential professional services opportunity, taking into account 7CPA remuneration caps and your own pharmacy’s targets.

Enter the number of services currently provided in your pharmacy, your targets for growth, and allow the automatic calculations to generate your report.

The report gives you a snapshot of the professional services potential that is still available to you. This provides valuable clarity for planning and prioritising the programs and services that will be feasible to support your pharmacy’s vision and goals.

The report considers:

  • CPA remunerated programs and caps
  • Prescription and medication programs
  • Fee-for-service programs

The OA Consultation

As part of your Guild membership you are entitled to unlimited OA consultations following your OA report.

This is a 1:1 personalised phone or video consultation with a specialist Pharmacy Programs and Services Consultant.

The consultation is available on completion of your report. It will help you:

  • Interpret the report
  • Answer questions
  • Identify which elements of the report are most relevant to you
  • Ensure you have practical takeaways and a clear direction to work with going forward
  • Provide direction for supporting services that are available

About our Consultants

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Book in for a
consultation to discuss
your report.
Ask all your questions &
identify takeaway
Integrate the learnings
from the OA into
Support is available for
overcoming barriers or
  • Assess missed potential
  • Access 7CPA remuneration
  • Support a sustainable business model for your pharmacy
  • Consider opportunities in pharmacy programs and services beyond CPA-funded programs
  • Tap into personalised direction from the Pharmacy Programs and Services Consultants in your 20-minute OA Consultation

The service provider is Pharmacy Platform, supported by your local Guild Branch.

About Pharmacy Platform

Pharmacy Platform is the leading independently owned pharmacy services business in Australia, operating across all sectors of the pharmacy industry.

The OA is delivered by Pharmacy Platform’s Pharmacy Programs and Services team, who are pharmacists, which is an independent consulting arm of the company, providing specialised consultancy, coaching, and pharmacy programs to clients across the industry.

Support is available to help you integrate the learnings from the report into the day to day
operations of your pharmacy.

For many pharmacies, the OA is sufficient as a stand-alone service that provides clarity and direction.

However, for many owners, managers and pharmacy teams, putting the learnings into action can be challenging. If you have been wanting to make change or grow your professional services offering, but haven’t been able to make that happen on your own yet, you’re not alone!

The common barriers faced by pharmacies wanting to grow and expand their professional services offering are time, competing demands, overwhelm with navigating the rules and guidelines, not knowing where to start, maintaining focus during the busyness of pharmacy life, and dealing with resistance.

Support is available from:

  • Your Guild Branch Business Support member services
  • Pharmacy Platform Pharmacy Programs and Services
  • Your banner or head office (if relevant)
  • Independent consultants

The Pharmacy Guild of Australia have chosen to partner with established professional services provider Pharmacy Platform to offer ongoing support to Guild members in the implementation and delivery of professional services.

In choosing Pharmacy Platform as their partners in delivering the OA service, the Guild acknowledges that some pharmacies will be looking for the expert support and assistance that is available through the Pharmacy Platform suite of solutions, and recognises the value of members being able to access and discuss further specialised support options with their Pharmacy Platform Consultant.

Should you wish to discuss the further support available from Pharmacy Platform beyond the scope of the OA, you are welcome to do so with your Consultant when discussing your report.

For general business support you are encouraged to reach out for support from your Guild Branch, and for specialised pharmacy solutions you are encouraged to reach out to Pharmacy Platform.


The Opportunity Analysis was an important part of the process and it highlighted that we were already doing a lot of good things but that there were areas where we could improve. It gave me a very good idea of the way we could move forward in the future. We already had some material to help guide us in professional service delivery and development but we weren’t moving forward as fast as I wanted – I like to move quickly and get things done.

Alvin Narsey -

Priceline Pharmacy West Brunswick VIC

The Opportunity Analysis, which is the first step in the process, was a good exercise to undergo because it quantified the opportunities that were there. It made them real and it gave me an idea of what was possible if we achieved those numbers. My staff are very excited; I have appointed one pharmacist to take ownership of the program and take control of it.

Mario Barone -

Barone Pharmacy Woodcroft NSW

The Opportunity Analysis report was an eye opener to the opportunities that existed within our pharmacy and from our feedback session we were able to create an action plan to begin making positive changes to our business to further develop our professional services offering.

Rick Samimi -

Owner Amcal Pharmacy, Macquarie Centre NSW

The Opportunity Analysis offered by the Pharmacy Guild of Australia program is a great way to identify professional service target areas for your pharmacy. The process is simple and informative. This is something every pharmacy needs to do!

Nick Knowles -

Owner, Nick Knowles Pharmacist Advice NSW

I found that the real value of the Opportunity Analysis was realised during the consultation process that followed. Despite reasonably extensive reading, I have always found it difficult to remain up to date with all the opportunities that are available for expanding my professional services, The Pharmacy Guild of Australia consultation set these out in a clear and easily implementable format that will systematically and sustainably introduce these services to my pharmacy and its customers via the Pharmacy Guild of Australia program.

Colin Wood -

Owner, FullLife Ulverstone TAS

Contact Us

Contact us today to unleash the potential of your business

For general enquiries, to book your OA Consultation, or for specialised professional services support, please contact Pharmacy Platform. You can also discuss the OA with your Guild branch business support team.

Pharmacy Platform

Pharmacy Programs and Services

Phone: 1300 309 190


Enquiry line hours M-F 9-5 AEST/AEDT

For other Guild member services, please

contact your local Guild Branch

Submit an enquiry and a Pharmacy Platform
Consultant will contact you: